seaweed-in-water

Our store

4A/9-13 Winbourne Rd, Brookvale NSW 2100

Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm

Frequently Asked Questions

How do I book a Gin School class?

Click here to select your preferred class date and time, subject to availability. Fill out your details and pay by debit/credit card on checkout. You will receive a confirmation of your booking by email.

Where is your Gin School located?

Winbourne Industrial Estate, 4A/9-13 Winbourne Rd, Brookvale NSW 2100

Can I cancel / reschedule my booking?

CANCELLATION POLICY

Cancellation by us

If we haven’t reached the minimum number of 4 participants for a class, we reserve the right at our exclusive option to cancel the class up to 7 days prior to its date. We will inform you within 7 days of the class date and we will give you the option to either

  1. Get a full refund (not incl. booking fee), or;
  2. Reschedule for a later date, or;
  3. We can issue you a gift voucher valid for up to 2 years.

Cancellation by you

Please note, cancellation notifications must be done in writing via email addressed to venue@manlyspirits.com.au

Sorry, we cannot accept a call or a voicemail as a notification.

If you wish to cancel, we can reschedule you for a future date or offer a gift card as long as you do so before 72 hours prior to the event. Gift cards are redeemable for 2 years. Please note; we do not offer refunds for Gin Making Classes if the cancellation is made by you. 

For cancellations made within 72 hours prior to the event, we cannot offer a refund or exchange, but you are welcome to send someone else in your place.  Please notify us via email at venue@manlyspirits.com.au if this is going to be the case. Please give us your full name and order number, together with the full name and contact details of the person attending.

Your ticket(s) will be forfeited if you don’t show up for the class.

Covid: If you need to cancel for Covid related reasons, please notify us as soon as possible and we can issue you with a gift card redeemable for 2 years.

Is my gift voucher refundable?

No. Gin School gift vouchers are non-refundable and cannot be used as value towards retail purchases. Gift vouchers can however be transferred to another recipient.

How do I redeem my gin school gift voucher?

Click here and select your preferred lesson date and time, subject to availability. 

HOW TO REDEEM
1. Choose your date.
2. Choose how many people you are booking for.
3. In Contact & Payment section, select ‘Apply a Gift Card’ and enter gift card number.  If your gift card code is only 5 characters, you’ll need to add a ‘0’ in front eg. 0_____
4. Enter your contact details. 
5. Select complete & pay to book.

When will I receive my gin school gift voucher?

You can choose for the recipient to receive the gift voucher straight away by including their email address.  Otherwise you can just enter your own email address and a digital gift voucher will be emailed to you immediately via our gift voucher system. This will give you options to download a hardcopy if required. Please check ‘junk’ email if you do not receive this. If you still have not received please contact us by either emailing venue@manlyspirits.com.au or call 02 80185144.

How long is a gin school gift voucher valid for?

Your gift voucher is valid for 2 years from the date of purchase and can be redeemed on any available Gin School classes within that time period.

Can I apply my gift voucher to other Manly Spirits products or services?

No. Gin School gift vouchers must be redeemed on Gin School experiences only.

Do you allow dogs in Gin School?

Unfortunately we don’t. For your safety, we do not allow dogs in our Gin School (The Stillhouse – with the exception of guide dogs). Dogs are allowed in our Distillery Tasting bar and barrel store.

When/where do I go for my gin school lesson?

You can attend any available Gin School class. Please look at website as we add more classes with demand. We will typically host lessons on Thursday evenings, Friday and Saturday, Sundays.

Your Gin School class will start in our Distillery Tasting Bar at Manly Spirits Co. Distillery (4A/9-13 Winbourne Rd, Brookvale) before moving into ‘The Stillhouse’ room withing the distillery.

Where can I park?

There is plenty of parking inside the industrial estate after 4pm any day due to many neighbouring businesses closing for the day. We suggest catching public transport or uber so as to allow you to enjoy your Gins

Where is the nearest bus stop?

You can catch the B-Line from Wynyard or Newport to Warringah Mall / Brookvale bus stop, and it’s about a 10 minute walk from the bus stop to our distillery.

Get directions here

How many places are there at a gin school lesson?

There are sixteen mini copper pot stills at our Gin School and we can accommodate a maximum of 16 guests.  

How long is a Gin School class?

A Gin School Class is 2-2.5 hours long, but we recommend you allow additional time to enjoy the distillery venue post your class.

Do you have disable access at the Gin School?

Yes, please call us to discuss special requirements due to height of benches and stills.

Is it possible to arrange a private group lesson at Gin School?

Yes we do offer exclusive use of the Gin School. If you would like to find out more about booking a private group Gin School lesson, then please get in contact by filling out this form or contact us directly by venue@manlyspirits.com.au or call 0280185144

I have a question not listed here, how can I get in touch?

venue@manlyspirits.com.au or call 0280185144

Do you do large corporate bookings?

Yes! We love to take corporate bookings. We are flexible with sizing and session times. To learn more get in contact at venue@manlyspirits.com.au or through our experience contact form.